Time tracking in Shiftbase works by clocking in and out. It is therefore very important that you do this correctly.
General rules for clocking in and out
• Only you can clock yourself in and out.
• Only clock in when you are actually ready to start working.
• Clock out immediately after finishing your work.
• Clocking in and out is only possible during times when you are scheduled on the roster.
⚠️ Forgot to clock in or out?
Report this immediately, and no later than within 24 hours, to your supervisor. For hosts and skippers, this is the Duty Manager on duty that day. If you do not clock your hours, they will not be registered and therefore will not be paid.
Clocking in 🟢
- If
you are on time and clock in, your start time will automatically match
your scheduled start time.
- Running
late? Your actual clock-in time will be used (rounded to 5 minutes).
Clocking out 🔴
- Clock
out immediately after finishing work. The
end time will be rounded to 5 minutes.
Finished earlier than your scheduled end time?
(Only with your manager’s permission)
- No
replacement work desired: inform your manager via WhatsApp and add a note
in the Shiftbase app after clocking out. 📝
- No
replacement work available: add a note in the app; your manager
will adjust the end time if applicable.
Did you finish later than your scheduled end time?
Always
add a note in the app explaining the reason
Without
a note, your end time will automatically reset to the scheduled end time.
Clocking in and out can be done in two ways. Your role determines which method you use:
Via the mobile app (e.g. Hosts, Skippers & Kade)
Most departments (for example hosts, skippers, and kade) clock in and out using their mobile phone. This works via geolocation, so it is important that you enable location services for the Shiftbase app.
When you are at the start or end location of your shift, the option “Clock in” or “Clock out” will appear on the app’s homepage. A geolocation is set for each start and end location
For example:
As a host, you start at Anne Frank and clock in there.
You clock out at E-Harbour when your shift at the harbor ends.
Via a tablet (e.g. Front Office)
For some departments (for example at the harbor), you use a tablet to clock in and out. This tablet is available at your work location.
This is how you clock in and out:
- Click the green Clock In button in the middle of the screen.
- A list of employees will appear.
- Scroll through the list or click on the first letter of your name on the right side to search faster.
- Select your name to clock in or out.
- Enter your personal PIN code.
- Once this is completed, you are clocked in.To clock out, follow the exact same steps.
⚠️ You can find your personal PIN code in the app under: More > Kiosk code
